Client & Industry Context

Agileware was implemented within NHS trusts in the UK, including a hospital associated with a college of medicine. Like many healthcare providers, they faced challenges with outdated workflows and rigid patient information systems that struggled to keep pace with evolving compliance, research, and operational needs.

The Challenge

Before Agileware, the hospital relied on systems that:

• Created redundant workflows and duplicate data entry.
• Lacked proper version control for both forms and captured data.
• Delayed building and rolling out reusable forms across departments.
• Required weeks or even months to share critical data internally or with research partners.

These issues not only slowed operations but also posed risks to compliance and patient care efficiency.

The Solution

To address these challenges, Agileware was introduced — a dynamic, flexible system designed to streamline healthcare workflows. Key features included:

• Dynamic screens and worklists adaptable to different departments.
• Built-in validation rules ensuring data integrity and compliance.
• Version control for forms and datasets, supporting audit and regulatory needs.
• API integrations with existing systems and external tools, including specialized barcode scanning.

The solution was delivered incrementally through Agile methods, giving NHS teams working prototypes and finished modules at the end of each sprint, ensuring rapid value delivery and user alignment.

Outcomes & Impact

The introduction of Agileware delivered measurable and transformative results:

• 35–80% reduction in manual and redundant data entry.
• Real-time data sharing, eliminating delays of up to three months.
• Significant cost savings through the elimination of redundant applications.
• Multifold increase in user satisfaction, aided by an intuitive interface that required no training.

During the peak of the Covid-19 pandemic, Agileware proved especially critical — enabling real-time tracking of PPE inventory such as hazmat suits and gloves, ensuring efficient distribution across NHS locations.

Differentiators

Agileware stood out because of its speed and flexibility: forms and workflows could be built and modified rapidly, while still supporting strict GDPR and healthcare compliance. Unlike traditional patient information systems, it empowered cross-departmental and external collaboration with minimal overhead.

Technologies & Approach

The solution leveraged open-source technologies including

• AngularJS
• Spring Framework
• Hibernate
• JavaScript
• HTML5 / CSS
• PostgreSQL
• Mongodb
• Apache Application Server

These choices balanced flexibility, scalability, and cost efficiency, while enabling integrations with a wide range of third-party tools.

Adoption & Future Potential

Adoption was seamless — users found the system self-explanatory and could immediately incorporate it into daily operations. While designed for healthcare, Agileware’s flexibility means it could extend to other industries such as FoodTech where form-based data capture and sharing are critical.

Ongoing maintenance and support ensure Agileware continues to evolve in line with the needs of NHS and beyond.